Frequently Asked Questions (FAQs)

What is the pricing?

  1. EZ Reaches Applicator Kit - $24.99
  2. Replacement Applicator Pads - $4.99
  3. Replacement Scrubber Sponges - $4.99

Will the Scrubber Sponge hurt or tear my skin?

The scrubber sponge is made from a high quality, cosmetic grade material that is gentle enough for daily use in exfoliation and cleansing. The scrubber sponge should not cause any damage to the skin and will often times help increase blood flow and circulation to areas of use.

Does the EZ Reaches Applicator come in any other colors?

At this time, there is only 1 color of applicator handle.

What is the Lifetime Warranty? Is there a specific return policy?

The EZ Reaches Applicator Handle comes with a lifetime guarantee to anyone who purchases the Applicator Kit. Scrubber Sponges and Applicator pads are not covered under the lifetime warranty, and it is recommended to replace sponges and pads after 30 days of use. In order to register the Applicator Handle for the lifetime warranty, the purchaser will need to register their product by visiting the EZ Reaches Applicator website here:

www.ezreaches.com/apps/product-registration

How to I register for the Lifetime Warranty?

Visit the following web address and include all relevant information needed:


https://ezreaches.com/apps/product-registration

What is covered under the Lifetime Warranty?

If the EZ Reaches Applicator handle is damaged in any way, unusable, or faulty - it will be replaced at no charge to the purchaser. The Scrubber Sponges and Applicator Pads are not covered under the lifetime warranty, and it is recommended to replace sponges and pads after 30 days of use.

Describe the Replacement Applicator Pads?

The Replacement Applicator Pads are extremely soft to the touch and are made from high quality, cosmetic grade materials. The material does not absorb products, so the sponges are naturally antibacterial. It is recommended to replace your Applicator Pads after 30 days of use.

Can I use more than one product on the Applicator Pads?

Yes! It is recommended to replace your Applicator Pads after 30 days of use. During those 30 days, you can rinse and reuse your Applicator Pad with multiple products.

What type of products can I use on the Applicator Pads?

Any topical products can be used with the Applicator Pads including lotions, creams, gels, medicated ointments, prescription creams, after sun care, after tattoo care products and much more!

How long can I use the Applicator Pads?

It is recommended to replace the scrubber sponges and applicator pads after 30 days of use.

How long can I use the Scrubber Sponges?

It is recommended to replace the scrubber sponges and applicator pads after 30 days of use.

My EZ Reaches Applicator Handle came apart while I was extending it. Does this mean that it is broken?

The EZ Reaches Applicator handle is designed to come apart for easy cleaning and can be easily put back together. The caller simply needs to reconnect the ends together and gently push until the handle head slides back into the handle base.

Can I buy the EZ Reaches Applicator in stores?

You can buy the EZ Reaches Applicator in the following local stores:

Lubbock, TX

  1. Market Street on 19th and Quaker Avenue

  2. Market Street on 50th and Indiana

  3. Market Street on 98th and Quaker Avenue

  4. United Supermarkets on 82nd and Frankford

  5. United Supermarkets on 4th and Milwaukee

  6. Drug Emporium on 82nd and Slide

Tyler, TX

  1. Drug Emporium on South Broadway Avenue

Is the EZ Reaches Applicator heavy?

The EZ Reaches Applicator weighs less than a pound and is easy to use. The EZ Reaches Applicator also comes with an optional wrist cord to assist anyone that may have decreased grip strength or may struggle to reach.

How long does it take to ship?

On average, the EZ Reaches Applicator takes anywhere from 1- 5 days to ship. Shipping time is dependent on which shipping method you select upon checkout, and what location you are shipping to.

If I do not have my proof of purchase, can I still register for the Lifetime Warranty?

Please visit the following link to contact us in regards to coverage of your EZ Reaches Applicator.

https://ezreaches.com/pages/contact-us

When submitting, be sure to include the following information in the "message" field.

  • Did you purchase your EZ Reaches Applicator in store or online?
  • If purchased in store - where was your purchase made?
  • If purchased online - what shipping address was used in the order?
.button:hover { display: inline-block; padding: 0.85em 1.5em; font-size: 1.5em; cursor: pointer; text-decoration: none; color: #ffffff; background-color: #008F7B; border: none; border-radius: 0.62em; box-shadow: 0 0.25em #999999; }