Frequently Asked Questions (FAQs)

What is the pricing?

  1. EZ Reaches Applicator Kit: $24.99
  2. Replacement Applicator Pads: $4.99
  3. Replacement Scrubber Sponges: $4.99

Will the Scrubber Sponge hurt or tear my skin?

The scrubber sponge is made from a high quality, cosmetic grade material that is gentle enough for daily use in exfoliation and cleansing. The scrubber sponge should not cause any damage to the skin and often helps increase blood flow and circulation to areas of use.

Does the EZ Reaches Applicator come in any other colors?

At this time, there is only one color of applicator handle.

What is the Lifetime Warranty? Is there a specific return policy?

The EZ Reaches Applicator comes with a lifetime guarantee to anyone who purchases the Applicator Kit. Scrubber Sponges and Applicator Pads are not covered under the lifetime warranty, and it is recommended to replace sponges and pads after 30 days of use. To register the Applicator Handle for the lifetime warranty, register your product by visiting the Product Registration page.

How do I register for the Lifetime Warranty?

Visit the Product Registration page to register your EZ Reacher Applicator.

What is covered under the Lifetime Warranty?

If the EZ Reaches Applicator handle is damaged in any way, unusable, or faulty, we will replace at no charge to the purchaser. The Scrubber Sponges and Applicator Pads are not covered under the lifetime warranty, and it is recommended to replace sponges and pads after 30 days of use.

Describe the Replacement Applicator Pads

The Replacement Applicator Pads are extremely soft to the touch and are made from high quality, cosmetic-grade materials. The material does not absorb products, so the sponges are naturally antibacterial. We recommend replacing your Applicator Pads after 30 days of use.

Can I use more than one product on the Applicator Pads?

Yes! We recommend  replacing your Applicator Pads after 30 days of use. During those 30 days, you can rinse and re-use your Applicator Pad with multiple products.

What type of products can I use on the Applicator Pads?

Any topical products can be used with the Applicator Pads, including lotions, creams, gels, medicated ointments, prescription creams, after-sun care products, after-tattoo care products, and much more!

How long can I use the Applicator Pads?

We recommend replacing the Scrubber Sponges and Applicator Pads after 30 days of use.

How long can I use the Scrubber Sponges?

We recommend replacing the Scrubber Sponges and Applicator Pads after 30 days of use.

My EZ Reaches Applicator came apart while I was extending it. Does this mean that it is broken?

The EZ Reaches Applicator handle is designed to come apart for easy cleaning and can be easily put back together. Simply reconnect the ends together and gently push until the handle head slides back into the handle base.

Can I buy the EZ Reaches Applicator in stores?

The EZ Reaches Applicator is available in select stores. To request it in your favorite, store, email us at info@ezreaches.com and let us know where you’d like to buy it.

Is the EZ Reaches Applicator heavy?

The EZ Reaches Applicator weighs less than a pound and is easy to use. The EZ Reaches Applicator also comes with an optional wrist cord to assist anyone who might have decreased grip strength or struggle to reach.

How long does it take to ship?

We are usually able to ship your order within one business day. On the rare occasion it takes longer, we do our best to have our products out within five business days at most. Shipping time is dependent on which shipping method you select at checkout and where you are shipping to.

If I do not have my proof of purchase, can I still register for the Lifetime Warranty?

Please visit our Contact Us page for coverage of your EZ Reaches Applicator.

When submitting, be sure to include the following information in the Message field:

  • Did you purchase your EZ Reaches Applicator in store or online?
  • If you purchased in store, where was your purchase made?
  • If you purchased online, what shipping address was used in the order?